Valley Tennis Club - 2025 Court Booking Policy

TIMING & PROCEDURES

  • Courts may be booked 3 days in advance starting at 9pm.  For example, at 9pm on Tuesday you may book a court for Friday between 7 am and 11 pm.
  • Courts may be booked by members by logging in to the member portal at www.valleytennisclub.com.  YOU MAY NOT BOOK A COURT BY LEAVING A PHONE MESSAGE.                                                                                                   
  • You may only have 2 hours of court time booked in the system at one time. Doubles bookings count for half the time. For example, 2-hours of doubles counts as 1 hour of your 2 hours of total court time. Members can have a two-hour double booking and a one-hour singles booking, 2 one-hour singles bookings or two 2-hour doubles bookings in the system at a time.
  • A member cannot play or book a court the hour before or after an event they are in (i.e. Teams, Tournaments or House League). However, if the courts are not busy then and there is an available court, the member is free to use it.
  • A minimum of two players are required to claim a court. Two guests cannot go on their court until the member arrives. When booking a court, all names of those playing must be entered by either selecting a member name from the drop down or choosing guest.  A member must include names of all actual players and not placeholder names (ie. using a different member's name to hold the court) if one of the players has reached their 2-hour limit.
  • A $10.00 guest fee must be paid online by the member. A member will not be able to book another court until that fee has been paid. 
  • Any member or guest may be asked for photo id by club staff (Monitors and Club Manager) or Executive when they are at the club to confirm their court booking.

 

SINGLES BOOKING

  • Members playing singles may book 1 hour at a time. You may only have your name associated with two non-consecutive, 1-hour singles bookings at one time.  For example, you may have a 1-hour court booked Tuesday evening and Wednesday evening.  You may not be booked on another court until the Tuesday court booking time has begun. 
  • Names of both players must be included in the booking.  Placeholder names may not be used if one of the players has already exceeded their 2-hour allotment.
  • Singles may be booked in the following times:
    • From 7 am to 6 pm Monday to Friday members may book up to 2 hours of non-consecutive court time per day. 
    • Between 6 pm and 10 pm Monday to Friday members may only book 1 hour per day. 
    • On Saturday and Sunday morning, members may not book consecutive court times

DOUBLES BOOKING

  • Members playing doubles may book 2 consecutive hours for play in the following times:
    • Between 7:00 am and 6:00 pm Monday-Friday
    • All day Saturday and Sunday excluding public hours.
    • During primetime, between 6 pm and 10 pm Monday to Friday, members playing doubles may only book 1 hour per day.
  • All 4 names must be identified in the online booking. Placeholder names may not be used if one of the 4 players has already exceeded their 2-hour allotment.​​
  • ​Members may not book 2 consecutive singles courts (1 hour each) during primetime (Monday to Friday 6 pm to 10 pm) and choose to combine the courts to play doubles for 2 hours. Two hours of doubles is not allowed during primetime hours.​
  • ​No more than 2 guests may be on court in a doubles match.

GUESTS

  • Members may bring up to 2 guests a month, but no guest may come more than 3 times per season even if they come with different members.
  • Singles-Member may bring 1 guest. Doubles – Max 2 guests/court
  • Members must enter their guest's name with the court booking at the time of booking the court.
  • A guest may only go on the court once the member(s) has arrived. Guests may only play with the member who registered them.

COURT BOOKING FOR LESSONS

  • Only Valley Tennis Club Pros or Court Monitors are allowed to book courts for lessons - members can't book courts for lessons. Members are not allowed to bring outside Pros to give them lessons during Valley Tennis Club hours. Only Valley Tennis Club Pros are allowed to give lessons to members during club hours. 

COURT CANCELLATIONS

  • Courts must be cancelled online or by speaking with a monitor no later than 2 hours before the scheduled court time. You cannot leave a voice mail message to cancel a court. If a court is not cancelled within this time frame it will be considered a no show.
  • Members may only delete and rebook a court to change player names twice per booking.  Any additional changes must be done by speaking with a monitor.
  • Members may not use guest or adult, junior or student member names as placeholders to book a court.
  • Court no shows will not be tolerated:
    • 1st violation: 2 no shows - Member will be notified they have committed a 1st violation via email and informed of consequences of further violations (as outlined below).
    • 2nd violation: 3 no shows - Member will be informed they have committed a 2nd violation via email which will result in loss of court booking, playing privileges and membership for 1 week from email notification
    • 3rd violation: 4 no shows - Member will be informed they have committed a 3rd violation via email which will result in loss of court booking, playing privileges and membership for 1 month from email notification
    • 4th and final violation: 5 no shows - Member will be informed they have committed a 4th and final violation via email which will result in loss of court booking, playing privileges and membership for the remainder of the season, with no refund of membership dues.

JUNIORS

  • Juniors are welcome to book courts anytime during the day Monday to Friday and on weekends. They must follow the singles and doubles court booking rules. After 6 pm Monday to Friday, juniors must be playing with an adult member of the club.
  • Juniors must book a court online. Courts may be booked up to 3 days in advance.
  • Juniors may bring up to 2 guests a month. The junior member, or their Guardian, must pay the $10.00 guest fee for each guest (regardless of their age) online within 15 minutes of booking a court or the court is cancelled. No guest may come to the club more than 3 times to play in a season even if they come with other members.

OTHER

  • Prime Time is as follows:
    • Monday to Friday 6 pm to 10 pm
    • Saturday all day – 8 am to 9 pm
    • Sunday all day - 8 am to 7 pm
  • A reserved court is held until 10 minutes after the hour. If the members do not arrive on court within 10 minutes of their court start time, the booking is forfeited unless there is no one on the court.
  • Please note, any violation of the online court booking policies will result in loss of booking privileges.

 PUBLIC HOURS

  • Public Hours at Valley Tennis Club are:
    • 9 pm - 11 pm on Saturdays
    • 7 pm - 11 pm on Sundays
    • 9 pm - 11 pm on Holidays (2024: Victoria Day-May 20, Canada Day-July 1, Civic Holiday-August 5, Labour Day-September 2, Thanksgiving Day-October 14)
  • The courts are open to both non-members and members for play.
  • Posted Club Rules apply
  • No pre-sign up for courts. Walk-on only.
  • Change overs take place on the half hour even if the people begin play late  (please refer to the clubhouse clock) ie - 7pm, 7:30pm, 8pm….
  • Club members playing in the hour before public time begins are asked to vacate the court promptly at the end of their court booking time if members of the public are waiting. If no public are waiting to play then members may stay on the court until members of the public arrive. 
  • Members may not book court time via the online system during public hours.

NON MEMBER COURT BOOKINGS

  • Non-members may play on an open court between 4 pm and 9 pm Monday to Friday, 10 am and 5 pm on Saturdays and Sundays and holidays by speaking to the Club Monitor 10 minutes before they seek to play.
  • The full name and contact information (email and phone number) of the person booking the court must be provided to a monitor along with the names of all other players and desired court time. 
  • A court for non-members may only be confirmed if one is available (ie - not currently booked by a member or club program).
  • The fee for non-members is $25 per hour per court. Payment must be received in full via e-transfer to info@valleytennisclub.com before the court booking time. The club doesn't accept cash.  
  • Any violations of the rules or non-member fee (i.e - not registering the true number of players), will result in loss of access to bookings.

 VIOLATIONS

  • Members must adhere to all court booking policies.
  • Violation of these policies will result in:
  • 1st violation: Member will be notified they have committed a 1st violation via email and informed of consequences of further violations (as outlined below).
  • 2nd violation: Member will be informed they have committed a 2nd violation via email which will result in loss of court booking, playing privileges and membership for 1 week from email notification
  • 3rd violation: Member will be informed they have committed a 3rd violation via email which will result in loss of court booking, playing privileges and membership for 1 month from email notification
  • 4th and final violation: Member will be informed they have committed a 4th and final violation via email which will result in loss of court booking, playing privileges and membership for the remainder of the season, with no refund of membership dues.
  • If a junior member is found to be violation of the court booking rules, the adult member or adult guardian connected to that junior member will be notified about the violation(s)

 

Updated January 2025